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Tourist customer service satisfaction : an encounter approach / Francis P. Noe, Muzaffer Uysal and Vincent P. Magnini.
Material type:
TextSeries: Routledge advances in tourism / edited by Stephen PagePublication details: London : Routledge, 2010.Description: 193 pISBN: - 9780415578042
- G 155 .A1 N63T
Books
| Home library | Collection | Shelving location | Call number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|
| BU Library and Learning Space | Books (CNFIC) | Book Shelves | G 155 .A1 N63T (Browse shelf(Opens below)) | Checked out | 2025-08-09 | 201205290013 |
Total holds: 0
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| G155 .A1 N487N Natural area tourism : ecology, impacts and management / | G155 .A1 N523 2005 Niche tourism : contemporary issues, trends and cases / | G155.A1 N523 2011 Niche tourism : contemporary issues, trends and cases / | G 155 .A1 N63T Tourist customer service satisfaction : an encounter approach / | G155 .A1 O467O 2010 The origins of hospitality and tourism / | G155 .A1 O637 2016 Operations management in the travel industry / | G155 .A1 P324P 1999 The PATA cruise report May 1999 : joint research venture between the Pacific Asia Travel Association (PATA) and travel & tourism futures innovative strategies for competitive success |
Includes bibliographical references and index
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